Jul 18 2024

Cutting Self-Checkout Shrink with Advanced Technology

Self-checkout may seem like the latest and greatest technology to hit retail floors in the 21st century,however, the mushrooming challenges of self-checkout shrink haveretailers like Target and Walmart reconsidering its use, either removing it entirely from...

Jul 01 2024

Transforming Returns into Opportunities: 5 Steps to Implementing a Dynamic Retail Incentive Program

Jun 20 2024

Navigating 'Good' vs. 'Bad' Customers for Returns Fraud Prevention in Retail

May 31 2019

ORC at All-Time High, and Return Fraud Adds to It

A loss prevention professional’s personal experience in the dramatic increase in ORC activity Organized retail crime (ORC) is at its highest level of all time, and return fraud plays a big part. ORC losses averaged $777,877 per $1 billion in sales in 2018, up....

Mar 28 2019

What Is the Optimal Retail Return Rate?

Accepting retail returns began as a marketing technique. The objective, then and now, is to give the consumer the confidence to trade that hard-earned paycheck for something new. A trustworthy retailer, the reasoning goes, stands behind the quality of its....

Mar 15 2019

5 Ways a Return Authorization Solution with AI Can Improve the Return Experience

Consumers have more options than ever when it comes to making purchases. Their decisions are based on a combination of many things, including convenience, price, efficiency, as well as how they’re treated the moment they step into a store or start browsing....

Jan 18 2019

What Kinds of Employee Fraud Does AI Catch?

Employee theft and fraud in the retail industry has been well-documented for decades. The most recent National Retail Security Survey (NRSS) from the National Retail Federation places the 2018 cost employee fraud at $1,203.16 on average with a median of $700.....

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