Learn Comprehensive Ways To Calculate Retail Return Rates

Quantifying retail return rates may seem like simple math — add the number of return transactions and divide that negative number into net sales. But that method doesn’t factor in the impacts of exchanges, refunds, restocking fees, employee time, and...

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How a Positive Customer Experience Leads to Loyal Shoppers

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Keeping It Real With Keep-It Returns: How the Strategy Boosts Profits & Helps Loss Prevention

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The Nice List: 5 Ways To Boost Holiday Profits and Prevent Losses

To help retailers avoid fraudulent returns this holiday season, we’ve made it a point to keep an eye out for who’s on Santa’s naughty list and what they’re up to. But what about the nice list? Hard-working associates, loss-prevention professionals, and....

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On Santa’s Naughty List: 6 Common Forms of Fraudulent Holiday Returns

For the last several weeks, retailers have been hard at work planning for the upcoming holiday shopping season. From November through December, retailers face a huge opportunity to increase sales and profits, but this season also comes with challenges,....

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’Tis the Season for Employee Coaching: Navigating Holiday Fraud Risks

Every holiday season, retailers look to staff up for the impending rush. This search includes part-time and temporary associates to help wrap gifts, stock inventory, or manage an influx of returns. However, when it comes to the complexity of returns, it’s....

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The Importance of Privacy Compliance in Data-Driven Retail

As shoppers become more digitally savvy, many are starting to question how retailers are collecting and using their personal information. Despite these concerns, rising rates of omnichannel returns fraud means this data is more important than ever for....

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Safeguarding Retailers: Ecommerce Fraud Prevention Best Practices

Ecommerce fraud has become a major concern for retailers. Fraudsters continuously devise new techniques to exploit vulnerabilities in online transactions, resulting in substantial financial losses across industries. As technology evolves, so do the tactics....

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The True Power of Retail Return Rates

Return rates have long been a topic of discussion in the retail industry, but their importance has increased in today's dynamic market. As customer expectations continue to evolve and competition becomes fiercer, retailers must understand the significance of....

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The Future of Retail: Unlocking Success with Artificial Intelligence

In today's rapidly evolving retail landscape, staying ahead of the competition requires embracing innovative technologies that can drive growth, enhance customer experiences, and optimize operations. One such technology that has captured the world’s attention....

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How to Prevent Return Fraud: 8 Common Types

Return fraud poses a significant challenge for retailers, impacting their profitability and operations. As customers take advantage of lenient return policies, dishonest individuals engage in various fraudulent activities. Understanding the different types of....

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How AI-Driven Authorizations Reduce Losses and Boost Profitability

In the world of retail, customer appeasements have become increasingly common. While keeping customers happy is vital for business success, it is crucial to strike a balance between customer satisfaction and maintaining profitability.

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Getting to the Bottom of Cash Register Discrepancies

Yet another by-product of the Covid-19 pandemic is the decline in the use of cash to pay for retail purchases. Today’s consumers are much more likely to pay with credit and debit cards, or cashless services like Venmo, Zelle, Paypal, or ApplePay. Yet, a....

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4 Ways to Leverage Data-Driven Insights to Motivate Retail Employees

Retail has undergone significant changes in recent years, not the least of which is the struggle to maintain a full, motivated workforce. Nearly every store seems to have a perpetual “We’re Hiring” sign, and most are clearly understaffed. In addition, retail....

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Reduce the Environmental Impact of Retail Returns

The celebration of Earth Day serves as our annual reminder to do our part to protect the planet. For retailers, Earth Day has particular significance. Retailer operations significantly impact the planet, from the manufacturing of goods to shipping products to....

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