COVID and Employee Fraud: What to Expect for the Remainder of 2020

2020 has brought about many changes to retail. From sneeze guards at the register to one-way aisles and floor stickers to promote distancing, stores are operating very differently than they have in the past. Employee fraud, however, is something that has....

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#RetailRecovery and External Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. By knowing what to expect, you can jump into #RetailRecovery assured that your stores, and profits, are protected.

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#RetailRecovery and Internal Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. By knowing what to expect, you can jump into #RetailRecovery assured that your stores, and profits, are protected.

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#RetailRecovery and Consumer Returns

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. By knowing what to expect, you can jump into #RetailRecovery assured that your stores, and profits, are protected.

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Risks Caused by Seasonal Workers

A retailer’s success during peak shopping seasons depends on hiring temporary workers. The seasonal work attracts many types, including college students, retirees, individuals who have been out of the workforce, and even full-time workers looking for some....

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On Santa’s Naughty List: The 6 Forms of Fraudulent Holiday Returns

The holiday season is a profitable time for retailers, with plenty of well-intentioned consumers scouring shelves in-store, or scrolling through product pages online, to find the perfect gifts for their loved ones. Returns are to be expected: A recent....

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It’s Time to Refresh Your Perspective

“Jim, what could we do differently?” “Liz, how can I find out…?” You have probably asked a vendor to explain how to use a solution feature. When was the last time you called customer service for a new perspective, a fresh approach to your process? Many....

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Implementing a Continuous Arrest Monitoring Program in Your Workplace

INDUSTRY BEST PRACTICES The growing popularity of at-home grocery and meal delivery services, as well as in-store consumer perks, such as play areas for children, have left customers interacting with retail employees in a new and vulnerable way. Sending....

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Is Your BORIS/BOPIS a Win-Win? | Part Two

5 Things Every Store Should Consider View part one of the blog here. In the first part of this series, we covered the many options there are when it comes to deciding how your Buy-Online-Pickup-In-Store (BOPIS) and Buy-Online-Return-In-Store (BORIS)....

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Is Your BORIS/BOPIS a Win-Win? | Part One

5 Things Every Store Should Consider View part two of the blog here.   The new frontier of omnichannel retail has proved to be an exciting and challenging time. Instead of brick-and-mortar stores only serving their original purpose of selling goods or....

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