Sep 21 2023

On Santa’s Naughty List: 6 Common Forms of Fraudulent Holiday Returns

For the last several weeks, retailers have been hard at work planning for the upcoming holiday shopping season. From November through December, retailers face a huge opportunity to increase sales and profits, but this season also comes with challenges,....

Aug 24 2023

The Importance of Privacy Compliance in Data-Driven Retail

As shoppers become more digitally savvy, many are starting to question how retailers are collecting and using their personal information. Despite these concerns, rising rates of omnichannel returns fraud means this data is more important than ever for....

Aug 10 2023

Safeguarding Retailers: Ecommerce Fraud Prevention Best Practices

Ecommerce fraud has become a major concern for retailers. Fraudsters continuously devise new techniques to exploit vulnerabilities in online transactions, resulting in substantial financial losses across industries. As technology evolves, so do the tactics....

Jul 06 2023

The Future of Retail: Unlocking Success with Artificial Intelligence

In today's rapidly evolving retail landscape, staying ahead of the competition requires embracing innovative technologies that can drive growth, enhance customer experiences, and optimize operations. One such technology that has captured the world’s attention....

Jun 15 2023

How to Prevent Return Fraud: 8 Common Types

Return fraud poses a significant challenge for retailers, impacting their profitability and operations. As customers take advantage of lenient return policies, dishonest individuals engage in various fraudulent activities. Understanding the different types of....

May 19 2023

Getting to the Bottom of Cash Register Discrepancies

Yet another by-product of the Covid-19 pandemic is the decline in the use of cash to pay for retail purchases. Today’s consumers are much more likely to pay with credit and debit cards, or cashless services like Venmo, Zelle, Paypal, or ApplePay. Yet, a....

Feb 23 2023

Emily the Criminal May Be Fiction, But the Prevalence of ORC Isn’t

“In the next hour, you will make two hundred cash. But you will have to do something illegal. You won’t be in danger, but you will be breaking the law.” With that statement, Emily found herself introduced to organized retail crime. Netflix’s Emily the Criminal

Jul 14 2021

4 Ways Inventory Visibility Delights Consumers

Consumers have opinions on which retailers (and which of their store locations) are their go-to stops. These are the ones that have the freshest produce, the best variety of clothing or shoe sizes, the most organized shelves, or the most reliable employees.....

Jun 29 2021

Do Mobile Wallets Cause More Risk?

Technological advancements are usually regarded as triumphs that make our everyday lives easier. Whether it’s being able to order a pizza for your hungry family with the click of a button or setting your home thermostat remotely to save energy and money while....

May 26 2021

Retail Returns: Who’s in Charge of the Experience?

Executive Overview If your company doesn’t already have an executive with overarching power to be in charge of the entire returns experience, you’re not alone. Very few do despite the important role the return experience plays in the consumer journey,....

Aug 27 2020

COVID and Employee Fraud: What to Expect for the Remainder of 2020

2020 has brought about many changes to retail. From sneeze guards at the register to one-way aisles and floor stickers to promote distancing, stores are operating very differently than they have in the past. Employee fraud, however, is something that has been....

Jun 29 2020

#RetailRecovery and External Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. By knowing what to expect, you can jump into #RetailRecovery assured that your stores, and profits, are protected.

Fraud Detection