Close
    Apr 04 2024

    Learn Comprehensive Ways To Calculate Retail Return Rates

    Quantifying retail return rates may seem like simple math — add the number of return transactions and divide that negative number into net sales. But that method doesn’t factor in the impacts of exchanges, refunds, restocking fees, employee time, and....

    Read More

    Oct 05 2023

    The Nice List: 5 Ways To Boost Holiday Profits and Prevent Losses

    To help retailers avoid fraudulent returns this holiday season, we’ve made it a point to keep an eye out for who’s on Santa’s naughty list and what they’re up to. But what about the nice list? Hard-working associates, loss-prevention professionals, and....

    Read More

    Mar 16 2023

    What’s Your Purchase-After-Return Metric?

    Returns are an inevitable part of retail, and there’s been a lot of discussion lately about the need for retailers to create comprehensive returns strategies. But in those discussions, one metric is often ignored–the percentage of consumers who make a....

    Read More

    Sep 29 2021

    Why Rising Returns Can Be Good for Your Business

    For decades, returns have been considered a cost of doing business. As a retailer you sell a product. Consumers buy that product and some of them return it. And your business absorbs the cost. Over time, and across thousands of shoppers, those costs add up....

    Read More

    Jul 14 2021

    4 Ways Inventory Visibility Delights Consumers

    Consumers have opinions on which retailers (and which of their store locations) are their go-to stops. These are the ones that have the freshest produce, the best variety of clothing or shoe sizes, the most organized shelves, or the most reliable employees.....

    Read More

    Jun 29 2021

    Do Mobile Wallets Cause More Risk?

    Technological advancements are usually regarded as triumphs that make our everyday lives easier. Whether it’s being able to order a pizza for your hungry family with the click of a button or setting your home thermostat remotely to save energy and money while....

    Read More

    May 26 2021

    Retail Returns: Who’s in Charge of the Experience?

    Executive Overview If your company doesn’t already have an executive with overarching power to be in charge of the entire returns experience, you’re not alone. Very few do despite the important role the return experience plays in the consumer journey,....

    Read More