Jan 04 2024

2024's Top Retail Trends and Innovative Technologies

Across industries, the winds blowing around artificial intelligence (AI) could slow down in 2024. There will be less talk about AI and more implementation as companies settle into adoption.

Dec 21 2023

2023 Retail Recap: The Year’s Biggest Stories in Retail Loss Prevention

Crime, the economy, and artificial intelligence (AI) all weighed heavily on retail and loss prevention this year, and those trends will play a role in the coming year. But, retailers are up for the challenge.

Nov 16 2023

Navigating Challenges to Achieve a Successful AI-Driven Retail Experience

The advent of artificial intelligence (AI) solutions over the last few years and the burgeoning use of generative AI, in particular, is revolutionizing retail. From the supply chain to consumer-facing chatbots, AI has emerged as a catalyst for online retail....

Jul 06 2023

The Future of Retail: Unlocking Success with Artificial Intelligence

In today's rapidly evolving retail landscape, staying ahead of the competition requires embracing innovative technologies that can drive growth, enhance customer experiences, and optimize operations. One such technology that has captured the world’s attention....

Feb 09 2023

5 Steps to Build a Customized Purchase-After-Return Incentive Program | AI-Driven Return Authorization

If you still consider returns simply as a cost of doing business, it’s time to rethink your strategy – particularly for returns from your ecommerce sales. The latest Consumer Returns in the Retail Industry Report published by NRF and Appriss® Retail shows....

Apr 04 2022

6 Trends for 2022

What are the big trends in retail? See six highlights in under six minutes. Retail Touchpoints magazine interviewed retail technology vendors at NRF Big Show 2022. They summarized powerful trends in the marketplace: the convergence of social commerce and....

Mar 17 2022

Retail Returns: Your Problem Isn’t Logistics

Overview “Sell to your consumers wherever they want to shop” was the philosophy behind much of the current expansion in retail. Store and ecommerce channels were designed to make buying easy. Receiving and processing returned merchandise, however, was a....

Jun 29 2021

Do Mobile Wallets Cause More Risk?

Technological advancements are usually regarded as triumphs that make our everyday lives easier. Whether it’s being able to order a pizza for your hungry family with the click of a button or setting your home thermostat remotely to save energy and money while....

Aug 27 2020

COVID and Employee Fraud: What to Expect for the Remainder of 2020

2020 has brought about many changes to retail. From sneeze guards at the register to one-way aisles and floor stickers to promote distancing, stores are operating very differently than they have in the past. Employee fraud, however, is something that has been....

Jul 31 2019

Is Your BORIS/BOPIS a Win-Win? | Part Two

5 Things Every Store Should Consider View part one of the blog here. In the first part of this series, we covered the many options there are when it comes to deciding how your Buy-Online-Pickup-In-Store (BOPIS) and Buy-Online-Return-In-Store (BORIS) services....

Jul 23 2019

Is Your BORIS/BOPIS a Win-Win? | Part One

View part two of the blog here. 5 Things Every Retailer Should Consider The new frontier of omnichannel retail has proved to be an exciting and challenging time. Instead of brick-and-mortar stores only serving their original purpose of selling goods or....

Jun 25 2019

Ways to Protect Profits—and the Customer Experience—with AI

Consumer spending drives 70 percent of the U. S. economic growth according to a recent article in The Balance, making every fluctuation in retail sales important to a myriad of businesses. Manufacturers, suppliers and logistics companies, as well as all the....