Claims and Appeasements Abuse/Fraud: Bigger than Chargebacks?

The uptick in ecommerce has inspired many trends for businesses of all sizes and stripes —and not all of them are positive. While most omnichannel and ecommerce retailers have historically been concerned with chargeback fraud, some now recognize a type of....

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What Is Your Real Retail Return Rate?

Executive Overview Many retailers may never know their real return or exchange rates from store, ecommerce, or omnichannel transactions. Are you one of them?

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