Claims Abuse and Fraud: Bigger than Chargebacks?

The uptick in ecommerce has inspired many trends for businesses of all sizes and stripes —and not all of them are positive. While most omnichannel and ecommerce retailers have historically been concerned with chargeback fraud, some now recognize a type of....

Read More

What Is Your Real Retail Return Rate? | How to Calculate Return Rate in Retail

Executive Overview Many retailers may never know their real return or exchange rates from store, ecommerce, or omnichannel transactions. Are you one of them?

Read More

Ways to Protect Profits—and the Customer Experience—with AI

Consumer spending drives 70 percent of the U. S. economic growth according to a recent article in The Balance, making every fluctuation in retail sales important to a myriad of businesses. Manufacturers, suppliers and logistics companies, as well as all the....

Read More