Jun 29 2022

Will BOPIS and BORIS Replace Delivery?

Covid-19 accelerated omnichannel shopping trends, such as BOPIS (buy-online-pickup-in-store) and BORIS (buy-online-return-in-store). Now retailers need to have a deep understanding of those consumer omnichannel purchase and return behaviors. Case in point,....

Apr 21 2022

Is Free Shipping Dead?

Everyone knows shipping is costly. Return shipping can be even costlier. In an effort to give consumers what they want, when they want it (aka good consumer service), retailers are running up costs for labor and packaging by shipping one item at a time. This....

Apr 04 2022

6 Trends for 2022

What are the big trends in retail? See six highlights in under six minutes. Retail Touchpoints magazine interviewed retail technology vendors at NRF Big Show 2022. They summarized powerful trends in the marketplace: the convergence of social commerce and....

Mar 10 2022

Insights from 2021 US Retail Returns Analysis

The rapid shift toward more omnichannel transactions continued in 2021, and the value of retail returns hit $761 billion—an unimaginable figure five years ago.

Jan 24 2022

Appriss Retail Named a Leader by RIS News 2022

Annual Ranking Pegs Appriss Retail in the “Top 20” of All Retail Solution Providers Appriss Retail, an industry leader in retail customer experience solutions, today announced that the company has been named a leader by RIS News as a part of the publication’s....

Nov 08 2021

Empowering Information: 2021 Appriss Retail User Conference

There were virtual high-fives all around when the last widow closed on the Appriss Retail User Conference 2021. High energy presentations and attendee enthusiasm made the five-and-a-half-hour event speed by. In all there were 17 sessions including four....

Jun 29 2021

Do Mobile Wallets Cause More Risk?

Technological advancements are usually regarded as triumphs that make our everyday lives easier. Whether it’s being able to order a pizza for your hungry family with the click of a button or setting your home thermostat remotely to save energy and money while....

Nov 23 2020

2020: The Year Ecommerce Saved Retail Operations

As the U.S. economy heads into a second wave of COVID-19, retail operations professionals are bracing for what might come next. Thus, in an effort to understand changes in retail technology and where retail might be headed, we briefly examined this sector’s....

Aug 03 2020

The Rise in Contactless Payments During COVID-19

Executive Summary • The COVID-19 pandemic significantly increased the already growing adoption trajectory for contactless payments. • Contactless payments are safer, faster, and carry less risk than cash payments – in line with for today’s retail....

May 06 2020

COVID-19, Unemployment, & Retail Risk

Executive Summary COVID-19 case counts are climbing in the US. Millions of people in the United States are, or were recently, under some form of stay home order. This has led to a dramatic rise in unemployment. Historically, the data science team at Appriss....

Apr 10 2020

Recognizing Retail Heroes

Retailers Lift Up Communities During the COVID-19 Crisis The COVID-19 pandemic has affected our way of life around the globe. In this section, we will be recognizing many of the retailers that are doing their part to keep their employees and customers safe,....

Mar 26 2020

Influence of Social Media on Retail Sales of Essential Items During the 2020 Pandemic

Executive Summary Retail supply chain analysts may want to consider Twitter traffic by geography to be one more signal to improve their demand-based decisions when distributing goods from distribution centers to stores.

Trends & News