On Santa’s Naughty List: The 6 Most Common Forms of Fraudulent Holiday Returns

Holiday shopping promotions began before Halloween as retailers invited consumers to begin searching for the perfect gifts for their loved ones. Concerns about supply chain issues and inventory availability piqued consumer interest, and retailers were happy....

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Is Your BORIS/BOPIS a Win-Win? | Part Two

5 Things Every Store Should Consider View part one of the blog here. In the first part of this series, we covered the many options there are when it comes to deciding how your Buy-Online-Pickup-In-Store (BOPIS) and Buy-Online-Return-In-Store (BORIS) services....

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Is Your BORIS/BOPIS a Win-Win? | Part One

View part two of the blog here. 5 Things Every retailer Should Consider The new frontier of omnichannel retail has proved to be an exciting and challenging time. Instead of brick-and-mortar stores only serving their original purpose of selling goods or....

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ORC at All-Time High, and Return Fraud Adds to It

A loss prevention professional’s personal experience in the dramatic increase in ORC activity Organized retail crime (ORC) is at its highest level of all time, and return fraud plays a big part. ORC losses averaged $777,877 per $1 billion in sales in 2018, up....

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