Safeguarding Retailers: Ecommerce Fraud Prevention Best Practices

Ecommerce fraud has become a major concern for retailers. Fraudsters continuously devise new techniques to exploit vulnerabilities in online transactions, resulting in substantial financial losses across industries. As technology evolves, so do the tactics....

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Emily the Criminal May Be Fiction, But the Prevalence of ORC Isn’t

“In the next hour, you will make two hundred cash. But you will have to do something illegal. You won’t be in danger, but you will be breaking the law.” With that statement, Emily found herself introduced to organized retail crime. Netflix’s Emily the Criminal

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5 Ways Siloed Shopper Data Complicates Your Sales and Return Transactions

Shoppers typically think of a retailer’s ecommerce site and brick-and-mortar location as extensions of the same store. They may shop through a single channel or buy-online-pickup-in-store (BOPIS) or buy-online-return-in-store (BORIS). Regardless, they expect....

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Video: Omnichannel Risk: Fraud, Abuse, Returns, and More

Now that many more consumers are exhibiting true omnichannel behavior—starting the shopper’s journey in one channel and completing it in another—the risk control teams are faced with unfamiliar situations. The zigging and zagging between different transaction....

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