Welcoming Back the Window Shopper: 5 Ways to Delight Brick-and-Mortar Consumers

Get in and out of the store as quickly as possible. Don’t touch anything on the shelves unless you intend on buying it. Don’t try on clothes. Sanitize yourself and your cart. Avoid aisles you don’t need to go down. And, above all, don’t forget to wear your....

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Infographic: 5 Ways to Improve Cashier Training & Customer Service

Has cashier coaching taken a back seat to “more important” tasks? Consider that cashiers create the last and most important impression on consumers. This reason alone should make it a priority.

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How Retailers Moved from Rules to Artificial Intelligence

Artificial Intelligence (AI) is a broad category that includes several different types of analysis or methods of creating a system in which the program makes a decision based on the available information. Self-driving cars are a glamorous example of a....

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