Jan 18 2024

Exposing Common Examples of Holiday Gift Card Fraud

For their convenience and choose-your-own-adventure appeal, gift cards are the top-selling item during the holidays. What’s more, retailers often offer customers gift cards or store credit to appease returns. This practice is more common during the holidays....

Sep 21 2023

On Santa’s Naughty List: 6 Common Forms of Fraudulent Holiday Returns

For the last several weeks, retailers have been hard at work planning for the upcoming holiday shopping season. From November through December, retailers face a huge opportunity to increase sales and profits, but this season also comes with challenges,....

Jul 31 2019

Is Your BORIS/BOPIS a Win-Win? | Part Two

5 Things Every Store Should Consider View part one of the blog here. In the first part of this series, we covered the many options there are when it comes to deciding how your Buy-Online-Pickup-In-Store (BOPIS) and Buy-Online-Return-In-Store (BORIS) services....

Jul 23 2019

Is Your BORIS/BOPIS a Win-Win? | Part One

View part two of the blog here. 5 Things Every Retailer Should Consider The new frontier of omnichannel retail has proved to be an exciting and challenging time. Instead of brick-and-mortar stores only serving their original purpose of selling goods or....

May 31 2019

ORC at All-Time High, and Return Fraud Adds to It

A loss prevention professional’s personal experience in the dramatic increase in ORC activity Organized retail crime (ORC) is at its highest level of all time, and return fraud plays a big part. ORC losses averaged $777,877 per $1 billion in sales in 2018, up....